I already made a short rant on my main site about this, but I feel like this deserves a longer one here.
Mercari just closed my account because i tried to bypass their stupid government id verification. i already hated the idea of using my ID to verify, because on depop you dont need to verify anything, just put your shipping address, account, that should be enough information. but ok whatever, i try to verify with my ID, which shouldn't be too harmful because I read their privacy policy (yes i'm a bum), but the real deal and problem is the biometric selfie verification. Or in layman's terms, let this AI company called Jumio, take a photo of your face, then store it in a database. Yes, they literally tried to make me take a selfie with my face. And it's not just a selfie, oh no. They want you to spin already your face and everything like that, really making sure to get every single detail of your face there, to store it. I'm not so sure I want to let my face be stored into their database so they can sell it and let bad actors generate AI twink deepfake porn of me. (Joke but still, this is serious breach of privacy).
And this only started once I made a sale on mercari. I've been crossposting tons of clothing I'm trying to get rid of and sell on depop, mercari, poshmark, grailed. Mercari has been GREAT for me buying secondhand stuff. I got nice pieces from there for pretty cheap, around 20-40 dollars. I was planning on using it more to eye on J-fashion since mercari is the only app of the four that has way more of a market for J-fashion because Mercari is japanese. But once I made a sale, I was like, "Yay! Let's go!" so I went to print the shipping label and BAM: "Verify your ID to continue."
And let it be known the biggest issue of all: Jumio has history of class action lawsuits of biometric data collection, and they say in their privacy policy they'll delete data within 3 years. That's laughable, they should delete people's data right away! If it really was only for identity fraud protection and ID verification, it would take a day at most to store!
https://topclassactions.com/lawsuit-settlements/closed-settlements/illinois-jumio-biometric-class-action-settlement/ (2020 settlement)
https://www.classaction.org/news/coinbase-info-processor-jumio-fails-to-destroy-facial-scans-once-account-identities-are-verified-class-action-claims (2024 Coinbase lawsuit)
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